Support

How can we help?

Ranks Hawk is a solo-operated product. When you reach out, you're talking directly to the person who built it, not a ticket queue.

Contact support

stefan@rankshawkteam.com

Typical response time: within one business day. Pro plans get priority handling.

Common questions

How do I get in touch?

Email stefan@rankshawkteam.com. You'll hear back directly from the founder, not a support queue. Pro plans get priority handling.

I'm having trouble with the MCP / ChatGPT connector

Check the setup guide for your client at /mcp — it covers the exact steps for Claude, ChatGPT, Cursor, Windsurf, and VS Code, plus common connection issues. If it still doesn't work, email us with the client you're using and what happened.

I was charged incorrectly or want to cancel

Cancel anytime from your account settings — no contracts. For billing issues, email us with your account email and we'll sort it out.

The data looks wrong

SEO data comes from third-party sources and updates on a weekly cycle (daily for new-page detection). If something looks stale or incorrect after a full cycle, email us with the domain and metric in question.

Setting up an AI agent connection? See MCP setup for Claude, ChatGPT, Cursor, Windsurf, and VS Code.